Answer
First, confirm whether 'Waiting' is actually expected for your task — if the schedule is recurring (for example, daily at a fixed time), Waiting between runs is normal and not itself the problem. The real diagnostic step is to search for 'Explore Application Messages,' expand the OUT1 queue, and look for the message your quick report should have generated (its subject is typically 'Excel Report Ready'). If that message shows Finished state, the report itself was delivered successfully and the issue is elsewhere (like the recipient/routing configuration); if it shows an error, opening the message reveals the specific cause. If the background job completed fine but no application message (or a failed one related to mail) shows up at all, the underlying issue is often that email simply isn't working in the environment — test this directly via the Routing Addresses window: find 'Example: Mail To Someone,' enter your own email address, save, then right-click and choose Test. If that test itself fails, check the mail sender configuration under Setup IFS Connect, since that's the actual root cause rather than anything specific to the quick report scheduling setup.