Automating printing/advancing an invoice to a specific status (e.g. 'PostedAuth') by calling CustomerOrderInvHead_PrintInvoice from a workflow fails with ORA-00034 ('cannot ROLLBACK/SET SAVEPOINT in current PL/SQL session'). Is there a way to trigger this kind of invoice-print action from a workflow instead?

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Answer

Calling the invoice print action directly from a workflow hits an internal savepoint/rollback conflict in the underlying API and isn't a workable path. A Report Rule is the practical alternative: configure a Report Rule filtered on the relevant parameters (like payment terms) so the invoice prints automatically when it's created with 'Print and Create' (rather than just 'Create') selected — that reuses the standard client print path instead of trying to invoke the print action programmatically from a workflow.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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