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Developer Studio, deployment, and upgrades FAQ — page 20

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916 questions · page 20 of 23

Developer Studio, deployment, and upgrades

After cloning a Live environment into Test and upgrading its Oracle database, for example from 12c to 19c, every Crystal Report fails with 'No PDF report returned from Crystal Web Service,' even though system parameters correctly point at the new Test environment, IFSPRINT's permissions are confirmed correct, and opening the same report directly in Crystal Reports Designer connects and runs fine. The Crystal Web Service log shows a database error with Vendor Code 12154 ('failed to open the connection').