Developer Studio, deployment, and upgrades FAQ — page 21
All FAQ topics / Developer Studio, deployment, and upgrades
916 questions · page 21 of 23
Upgrading an on-premises Touch App Server (TAS) installation across Update levels, the installer errors out right after entering database details, even though all the prepare-TAS and pre-deploy database scripts (permission grants, tablespace creation) already ran without any errors. What resolves this?
A custom event needs both the date AND time portion of a date/time attribute, but the time always comes through as 00:00:00 in the event's PL/SQL code, even though the Debug Console confirms the actual value being saved to the database includes a real time component like 11:30:00.
Upgrading from Apps8 to Apps10, the `Customer_Info_Comm_Method_Api` package, previously used for things like getting a customer's default phone number, is no longer available. Did IFS move this functionality into a different API, or is a custom replacement needed?
After cloning a PROD database into a TEST environment, launching IFS TEST fails with 'THE URI: https://<test-server>:<port>/fndext/clientgateway/ cannot be found... Error 404 - Not Found.' What resolves this?
Deploying a custom IAL object fails with 'ORA-01031: insufficient privileges,' with the stack trace pointing into IAL_OBJECT_API/IAL_OBJECT_SLAVE_API under the IFSINFO schema.
After developing a custom field or custom page, will it still be visible and working once IFS applies a patch/update to the environment?
A custom form built on a Custom Logical Unit lets users add new records with no check for whether a record with the same key value, like a Project Name, already exists. Is there a way to designate a specific field as effectively a business-level primary key, rejecting duplicates on that field?
IFS Developer Studio hangs indefinitely, showing 'Please Wait' forever, when trying to expand a specific module to customize an object in it — this happens across multiple computers, and reinstalling Developer Studio, recreating the local app-data folder, creating a new project, and clearing every findable cache all fail to resolve it.
In a training environment, background jobs stop running across every configured batch queue at once, jobs pile up in Posted status with the most recent Ready job several days old, and toggling queues Inactive/Active, using RMB Init Queue, restarting the whole environment, and deleting the oldest stuck job all have no effect.
One specific user's context (right-click) menu items are missing when they log into IFS from their usual computer, but the same user logging in from a different computer sees the menu items fine.
After unpublishing an LU, removing an unwanted custom field, republishing the LU, and recreating its dependent custom page, the newly recreated custom page doesn't show up when trying to add it to a custom tab — though it does mysteriously appear on its own the following day. Is there a background job that rebuilds something overnight, and is there a way to make the page available immediately instead of waiting?
A user's Crystal Report Print dialog keeps defaulting to a virtual printer like 'Microsoft Print to PDF,' rather than either the actual Windows default printer or the printer configured in their IFS Printer Definition settings.
A custom Object Connection Transformation rule, with its own custom transformation method, tests successfully via the 'Test transformation' option, but doesn't actually take effect on the real target Logical Unit, and the Debug Console shows nothing useful to explain why. What's a good way to debug this?
How do you reach the IFS Middleware Server Admin Console once an environment is configured to use the SSL Proxy option — the older direct URL pattern (`https://<appserver>:<port>/admin`) no longer works, and neither does simply appending `/admin` to the new public-facing SSL-proxied domain?
Some client operations, like pegging Purchase Order lines from Available Source Lines on the Incoming Dispatch Advice screen, need parameter values (like a message ID and delivery note number) that aren't actually present in the underlying view your custom logic is built against. The Debug Console shows these values are read directly from client-side form controls instead. Can values fetched this way from client controls be used inside custom PL/SQL, even when they aren't part of any database view?
Is there a way to capture and store the username of whoever created a specific Transport Task record, directly on the Transport Task screen itself, so it can be queried by username later — using the History Log report for this is inefficient?
Is there a way to migrate configuration changes, like custom fields, between environments (for example from Test to Prod) other than manually replicating every change by hand in each environment?
Is it possible to have a third custom numeric field automatically show the sum of two other manually-entered custom numeric fields, without needing a full custom event?
How can waiting background job execution be prioritized using Application Basic Setup — is there a specific screen for configuring this?
Where can dedicated e-learning material for IFS Applications 10 be found, similar to how it's referenced in the IFS Documentation Online portal?
A custom PL/SQL package's procedure runs correctly via a direct PL/SQL tool logged in as the end user, and also works fine when run via a Custom Menu logged in as the application owner — but the same Custom Menu call fails with an authorization error for that same end user, even after granting EXECUTE on the package (to both the user and PUBLIC) and granting the underlying table access directly.
Is there a way to extend the character limit on a Custom Menu's inline PL/SQL block beyond 4,000 characters?
Is there a published, detailed changelog of exactly what's been added, changed, or removed between IFS updates, beyond the general summary that comes with the update notification (which mostly just lists items moved to Aurena)?
Event Actions and custom PL/SQL reference calls like `General_SYS.Init_Method` and `Client_SYS.Add_To_Attr` — where's the reference documentation for these kinds of standard, system-defined framework API methods?
Trying to add an image to a Report Designer layout produces a save error, even though the image path has been set correctly according to the documentation.
Activating a Rowkey for a Logical Unit hangs and eventually times out after roughly 30 minutes, even though the underlying table has only a handful of rows — both the Direct option and the Background Job option fail, and the background job can't easily be stopped without DBA involvement.
The same Output Channel export from an overview screen sometimes runs at only hundreds of rows per second and sometimes at thousands of rows per second, with occasional multi-minute pauses — but rerunning the exact same output a second time, without re-running the search, often completes 10-50x faster than the first run. What determines the initial output speed, and why is a rerun so much faster?
After applying an Update, custom Materialized Views stop refreshing automatically, even though their Next Refresh parameter shows a valid future date/time — manually refreshing them still works fine, so the underlying code and objects aren't the problem.
A report generated via custom PL/SQL code (building the report and print job manually through the Archive/Print Job APIs) shows different data values than the exact same report run manually through the standard right-click Execute action on the same record. What's a good way to actually diagnose the difference?
Is Oracle Database native compilation of PL/SQL objects worth pursuing for an IFS environment, and is it something IFS itself uses or recommends?
A Rowkey activation background job fails after roughly 2 hours with only a generic Oracle error trace pointing into TRANSACTION_SYS, giving no real indication of the actual root cause. How can the genuine underlying error actually be identified?
What's the real-world experience of running IFS Applications for a China-based office, connecting to a server hosted elsewhere (in this case North America), particularly around performance and any issues with China's Great Firewall?
Previewing a Crystal Quick Report through Crystal Web Service (CWS) in IFS fails with 'Failed to load database information' in the CWS logs, even though CWS itself was configured following the standard documentation.
Managed server logs on an Apps8/WebLogic environment repeatedly show 'BEA-001128 Connection for pool "fndbas" has been closed' at Info severity across all managed servers. Is this indicative of a real problem?
Distributing a shared copy of the ClickOnce deployment manifest file (Ifs.Fnd.Explorer.application) to client PCs, rather than a shortcut to the IFS landing page, does this file need to be re-copied out to every client PC every time an IFS Update or Delivery is applied to the application instance?
Upgrading a Touch App Server (TAS) installation fails partway through with 'The directory name is invalid,' after the original IFSTAS folder was manually renamed aside and recreated (rather than backed up as a genuine ZIP archive) before starting the update. What resolves this?
IFS's own documentation and installation guidance describes using an Oracle multitenant (container database plus pluggable database) setup for IFS10, but since IFS only supports one PDB per CDB, is there any real advantage to multitenant over a traditional single-instance database?
The exact same Crystal report works fine in one IFS instance but fails in a second instance with 'No PDF report returned from Crystal Web Service,' and the CWS log shows 'The table could not be found' for a specific table — every OTHER Crystal report works fine in both environments.
Apps10 UPD6 and above is confirmed supported on Oracle 19.3 — is a newer Oracle 19c patch bundle, like 19.7, also supported on a later Update level like UPD7?
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